"DEVICES WE RECOVER"

Every Storage Device Supported

Hard Drives (HDD)
Internal & External
Solid State Drives (SSD)
SATA & NVMe
USB & Memory Cards
Flash Drives, SD Cards
Phone & Laptop Storage
iPhone, Android, MacBook

"DATA RECOVERY SERVICES"

Professional Diagnosis & Confidential Recovery

Accidental Deletion Recovery

Accidentally deleted important files, emptied the recycle bin, or formatted the wrong drive? In most cases your data is still physically present on the storage media until it is overwritten. We use specialist forensic tools to scan your drive sector-by-sector and recover deleted documents, photos, videos, and databases — even after a full format.

Common Scenarios:

  • Files permanently deleted from recycle bin
  • Accidentally formatted hard drive or USB
  • Lost files after Windows reinstallation
  • Partition accidentally deleted or corrupted
  • Overwritten files or lost folder structures
Starting From
£45
Call to Book Recovery

Hard Drive Failure

Mechanical hard drives contain precision moving parts that can fail without warning. Clicking, grinding, or beeping noises indicate a head crash or motor failure. We recover data from drives that are no longer detected by your computer, have suffered head crashes, or show signs of platter damage — using specialist imaging tools designed for degraded media.

Common Scenarios:

  • Drive making clicking or grinding noises
  • Hard drive not spinning up at all
  • Drive not detected in BIOS or Disk Management
  • Extremely slow read speeds or freezing
  • Bad sectors causing file access errors
Starting From
£55
Call to Book Recovery

SSD Data Recovery

SSDs fail differently to traditional hard drives — there are no moving parts, but controller failures, firmware corruption, and NAND flash degradation can make your data inaccessible overnight. We use chip-level reading tools and firmware-patching techniques to recover data from dead SSDs, including SATA, NVMe, and M.2 form factors.

Common Scenarios:

  • SSD suddenly not detected by computer
  • Drive appears as wrong size (e.g. 0MB or 8MB)
  • Firmware corruption preventing boot
  • TRIM-related data loss after deletion
  • SSD read-only mode or write protection
Starting From
£65
Call to Book Recovery

Water & Fire Damage Recovery

Floods, burst pipes, spilled drinks, or house fires can devastate your storage devices — but the data inside is often recoverable. We carefully clean and dry affected components, repair corroded circuitry, and image the storage media before any further degradation occurs. Even drives submerged in water or exposed to extreme heat can yield recoverable data.

Common Scenarios:

  • Hard drive or laptop submerged in water
  • Flood-damaged external drives or NAS
  • Coffee or liquid spill on laptop
  • Smoke or heat damage from fire
  • Corroded connectors or circuit boards
Starting From
£75
Call to Book Recovery

Phone Data Recovery

Your phone holds irreplaceable photos, messages, contacts, and documents. When your phone is dead, has a smashed screen, or has suffered water damage, accessing that data can feel impossible. We recover data from iPhones and Android devices by repairing the device just enough to extract your files — even when the phone itself is beyond economic repair.

Common Scenarios:

  • Phone completely dead and won't power on
  • Smashed screen with no display output
  • Water-damaged phone not responding
  • Phone stuck in boot loop or bricked
  • Need data from old or broken handset
Starting From
£45
Call to Book Recovery

RAID & Server Recovery

RAID arrays and NAS devices are designed for redundancy — but multiple drive failures, controller malfunctions, or failed rebuilds can bring the entire array down. We recover data from RAID 0, 1, 5, 6, and 10 configurations, including Synology, QNAP, and custom server setups. We rebuild the array virtually and extract your data without risking further damage.

Common Scenarios:

  • Multiple drives failed in RAID array
  • RAID rebuild failed or interrupted
  • NAS device not booting or inaccessible
  • RAID controller failure or corruption
  • Accidental RAID reconfiguration or initialisation
Starting From
£85
Call to Book Recovery

"LOST IMPORTANT DATA?"

Don't risk making it worse. Stop using the device and call us. No data, no fee. Fully confidential. Call to book a drop-off.

Call to Book — 07940 730537

"WHY CHOOSE ONLINEFIX?"

Trusted, Confidential, Professional Data Recovery

No Data, No Fee

If we cannot recover your data, you do not pay. Zero risk — we only charge when your files are successfully retrieved.

Confidential Service

Your data is handled on secure, isolated systems. We never browse or copy your files. All working copies are securely wiped after collection.

24hr Priority Option

Need your data urgently? Our priority service fast-tracks your recovery. Contact us and we will assess turnaround based on the case complexity.

Easy Scheduled Drop-Off

Book a convenient drop-off time at our Guildford workshop. Open 10am–10pm, 7 days a week. Serving Woking, Godalming & Farnham too.

OnlineFix vs. National Recovery Companies
OnlineFix
Recovery from £45
Local Guildford service
No data, no fee
Fully confidential
Easy scheduled drop-offs
National Recovery Companies
Recovery from £300+
Ship your drive to a lab
Diagnostic fees charged upfront
Your data leaves your area
Weeks-long turnaround times

"HOW IT WORKS"

Book → Drop Off → Diagnose & Recover → Verified & Returned

01

Book Your Drop-Off

Call us or send a message describing what happened. We will book a convenient drop-off time and advise you on how to safely handle the device until then.

02

Drop Off Your Device

Bring your device to our Guildford workshop at your booked time. We perform an initial assessment and provide a fixed quote before any recovery work begins.

03

Diagnose & Recover

We image your storage media using specialist tools, then extract and reconstruct your files. Your data is handled on secure, isolated systems throughout.

04

Verified & Returned

We provide a file listing so you can verify your recovered data. Once confirmed, your files are returned on a clean drive or USB. All working copies are securely wiped.

"FAQ"

Common Questions About Data Recovery

Our data recovery success rate is approximately 90% across all device types. Logical failures such as accidental deletion and formatting have the highest recovery rates, often close to 100%. Mechanical hard drive failures and water-damaged devices have slightly lower rates depending on the severity. We operate a no data, no fee policy — if we cannot recover your data, you do not pay.

Data recovery at OnlineFix Guildford starts from £45 for straightforward deleted file recovery. Hard drive failure recovery starts from £55, SSD recovery from £65, and RAID or server recovery from £85. We provide a fixed quote after diagnosis before any work begins. No data, no fee — you only pay if we successfully recover your files.

Simple deleted file recovery can often be completed within 24 hours. Hard drive and SSD recovery typically takes 2-5 working days depending on the severity of the failure. RAID and server recovery may take up to 7 working days. We offer a 24-hour priority service for urgent cases. You will receive a time estimate when you book your drop-off.

Absolutely. Confidentiality is central to our data recovery service. We never browse, copy, or share your recovered files. Your data is handled on secure, isolated systems. Once recovery is complete and you have verified your files, all working copies are securely wiped from our systems. We are happy to sign a non-disclosure agreement if required.

We recover data from virtually all storage devices including internal and external hard drives (HDD), solid state drives (SSD, NVMe, M.2), USB flash drives, SD cards, microSD cards, iPhones, Android phones, laptops, MacBooks, RAID arrays, and NAS devices. If your data was stored on it, we can almost certainly attempt recovery. Call to book your drop-off at our Guildford workshop.

We strongly recommend against DIY recovery attempts. Running a failed hard drive, installing recovery software on the affected drive, or opening a drive outside a clean environment can permanently destroy data. The best course of action is to power off the device immediately and book a drop-off with us. The less the device is used after data loss, the higher the chance of successful recovery.

"OTHER SERVICES"

We do more than just data recovery

iPhone Repair Console Repair MacBook Repair Tablet Repair PC Repair