The most common PS5 and Xbox issue. A damaged or bent HDMI port
causes no video output, flickering screens, or intermittent signal loss. At our Guildford workshop,
we use professional micro-soldering equipment to remove the faulty port and solder a brand-new
replacement — restoring full 4K HDR output. We see customers from Woking, Farnham, and
across Surrey for this repair.
Symptoms:
- No picture on TV — black screen
- Flickering or distorted video output
- HDMI cable feels loose in the port
- Bent or broken pins visible inside port
- Console powers on but TV says "No Signal"
Console won't read discs, makes grinding noises, or constantly
ejects? Disk drive failures are extremely common on PS4, PS5, and Xbox. We repair or replace
the drive mechanism, laser lens, and rollers — and importantly, we maintain the drive's
pairing with your motherboard so your console keeps working properly.
Symptoms:
- Discs not being accepted or read
- Grinding or clicking noises from drive
- Console auto-ejects discs repeatedly
- "Unrecognised Disc" error message
- Games stuck inside the drive
A console that won't power on is often caused by a faulty power
supply unit (PSU), blown fuse, or damaged capacitors on the motherboard. The PS4 "Blue Light
of Death" (BLOD) and PS5 blue/white pulsing light are common variants of this issue. We
diagnose the exact root cause — whether it's a simple PSU swap, a blown fuse requiring
micro-soldering, or a more complex board-level issue with the APU power delivery. No fix, no
fee.
Symptoms:
- Completely dead — no lights, no beep
- PS4 Blue Light of Death (BLOD)
- PS5 blue/white light pulses then dies
- Beeps once then immediately shuts off
- Random shutdowns during gameplay
Years of dust buildup and dried thermal paste cause PS5, PS4, and Xbox
consoles to overheat, throttle performance, and sound like a jet engine. We perform a full
teardown, deep clean, thermal paste replacement with premium compound, and fan service at our
Guildford workshop. This restores your console to whisper-quiet operation and prevents heat
damage to the APU. Same-day console cleaning available — serving Guildford, Woking, Godalming
& Farnham.
Symptoms:
- Fan running extremely loud constantly
- Console shuts down during games
- "Console too hot" warning messages
- Performance drops and frame stuttering
- Hot air blasting from vents
The Switch has its own set of unique issues — cracked screens, bent
charging ports, dock connection problems, and battery degradation. We handle all Switch and
Switch OLED repairs including screen digitiser swaps, battery replacement, Joy-Con rail
replacement, and USB-C charging port repair with professional micro-soldering.
Symptoms:
- Cracked or unresponsive touch screen
- Won't charge or loose charging port
- No display when docked to TV
- Battery drains extremely fast
- Joy-Cons not locking onto rails
Xbox consoles are prone to HDMI port failures, disk drive faults,
and overheating from dried thermal paste. The Xbox Series X is particularly susceptible to
HDMI issues due to its port design. We handle all Xbox repairs in-house at our Guildford
workshop using professional micro-soldering equipment — no sending away, no waiting weeks.
Customers from Woking, Farnham, and Godalming regularly bring their Xbox consoles to us for
same-day repair.
Common Xbox Issues:
- Xbox HDMI port broken — no video output
- Xbox won't turn on or shuts down randomly
- Disk drive not reading games or grinding
- Overheating & loud fan during gameplay
- Controller sync or Wi-Fi connectivity issues