"PLATFORMS WE FIX"

All Major Gaming Consoles Supported

PS5
PS4 / PS4 Pro
Xbox Series X|S
Xbox One
Nintendo Switch
Steam Deck

"COMMON ISSUES WE FIX"

Expert Diagnosis & Board-Level Repair

HDMI Port Replacement

The most common PS5 and Xbox issue. A damaged or bent HDMI port causes no video output, flickering screens, or intermittent signal loss. We use professional micro-soldering equipment to remove the faulty port and solder a brand-new replacement — restoring full 4K HDR output.

Symptoms:

  • No picture on TV — black screen
  • Flickering or distorted video output
  • HDMI cable feels loose in the port
  • Bent or broken pins visible inside port
  • Console powers on but TV says "No Signal"
Starting From
£65
Book HDMI Repair

Disk Drive Repair

Console won't read discs, makes grinding noises, or constantly ejects? Disk drive failures are extremely common on PS4, PS5, and Xbox. We repair or replace the drive mechanism, laser lens, and rollers — and importantly, we maintain the drive's pairing with your motherboard so your console keeps working properly.

Symptoms:

  • Discs not being accepted or read
  • Grinding or clicking noises from drive
  • Console auto-ejects discs repeatedly
  • "Unrecognised Disc" error message
  • Games stuck inside the drive
Starting From
£55
Book Drive Repair

Won't Turn On / Blue Light of Death

A console that won't power on is often caused by a faulty power supply unit (PSU), blown fuse, or damaged capacitors on the motherboard. The PS4 "Blue Light of Death" (BLOD) and PS5 blue/white pulsing light are common variants of this issue. We diagnose the exact root cause — whether it's a simple PSU swap, a blown fuse requiring micro-soldering, or a more complex board-level issue with the APU power delivery. No fix, no fee.

Symptoms:

  • Completely dead — no lights, no beep
  • PS4 Blue Light of Death (BLOD)
  • PS5 blue/white light pulses then dies
  • Beeps once then immediately shuts off
  • Random shutdowns during gameplay
Starting From
£45
Book Power Repair

Overheating & Loud Fan

Years of dust buildup and dried thermal paste cause consoles to overheat, throttle performance, and sound like a jet engine. We perform a full teardown, deep clean, thermal paste replacement with premium compound, and fan service. This restores your console to whisper-quiet operation and prevents heat damage to the APU.

Symptoms:

  • Fan running extremely loud constantly
  • Console shuts down during games
  • "Console too hot" warning messages
  • Performance drops and frame stuttering
  • Hot air blasting from vents
Starting From
£35
Book Thermal Service

Nintendo Switch Repairs

The Switch has its own set of unique issues — cracked screens, bent charging ports, dock connection problems, and battery degradation. We handle all Switch and Switch OLED repairs including screen digitiser swaps, battery replacement, Joy-Con rail replacement, and USB-C charging port repair with professional micro-soldering.

Symptoms:

  • Cracked or unresponsive touch screen
  • Won't charge or loose charging port
  • No display when docked to TV
  • Battery drains extremely fast
  • Joy-Cons not locking onto rails
Starting From
£30
Book Switch Repair

"CONSOLE DOWN?"

Don't bin it — bring it. Same-day repairs available. Free diagnosis. No fix, no fee. Call to book a drop-off.

Call to Book — 07940 730537

"WHY CHOOSE ONLINEFIX?"

We Fix It Here. Not Ship It Somewhere Else.

No Fix, No Fee

If we can't repair your console, you don't pay a penny. Zero risk to you — we only charge for successful repairs.

Same-Day Repairs

Many fixes completed same-day. Unlike CeX or Timpson who send consoles away for weeks, we repair on-site in Guildford.

90-Day Warranty

Every repair backed by our 90-day warranty. If the same fault returns within 90 days, we fix it again completely free.

Easy Scheduled Drop-Off

Book a convenient drop-off time at our Guildford workshop. Open 10am–10pm, 7 days a week. Serving Woking, Godalming & Farnham too.

OnlineFix vs. High Street Chains
OnlineFix
Repaired on-site, same day
No fix, no fee
90-day warranty
Scheduled drop-offs 7 days a week
CeX / Timpson / Others
Sent away for 2-4 weeks
Diagnostic fees charged upfront
Limited or no warranty
Long wait for appointments

"HOW IT WORKS"

Drop Off → Diagnose → Repair → Collect

01

Free Diagnosis

Call us or describe the issue over the phone. Book a drop-off and we diagnose the fault at no cost before any work begins.

02

Transparent Quote

You get a clear price before we start. No hidden fees, no surprises. You only pay if you approve the repair.

03

Expert Repair

Professional board-level repair using micro-soldering equipment and quality replacement parts. Most jobs done in 1-3 days.

04

Tested & Returned

Every repair is fully stress-tested before collection. Your console comes back working like new, with a warranty included.

"FAQ"

Common Questions About Console Repair

PS5 HDMI port replacement at OnlineFix Guildford typically costs from £65. The price includes the replacement port, professional micro-soldering, and full testing with your TV. Most HDMI repairs are completed within 24-48 hours. We operate a no fix, no fee policy — if we can't repair it, you don't pay. All repairs include a 90-day warranty.

A PlayStation that won't turn on — sometimes called the Blue Light of Death — is usually caused by a faulty power supply unit (PSU), blown fuse, or damaged capacitors on the APU power delivery circuit. Less commonly, it can be caused by a short circuit on the motherboard. At OnlineFix Guildford, we diagnose the exact cause with professional testing equipment and only charge for the specific repair needed. Our no fix, no fee policy means you won't pay if we can't resolve it, and all repairs include a 90-day warranty. Most power-related repairs are completed same-day — no weeks-long wait like high-street chains.

Yes, we repair console disk drives that won't accept, read, or eject discs. Common causes include a worn laser lens, degraded rollers, or a failed drive motor. On PS5, the disk drive is paired to the motherboard — we maintain this pairing during repair so your console continues working correctly. All disk drive repairs are covered by our 90-day warranty and no fix, no fee guarantee. Call ahead to book a drop-off at our Guildford shop.

Most console repairs are completed same-day or within 24-48 hours — far quicker than chains like CeX or Timpson, which often send devices away for weeks. Simple fixes like thermal paste replacement or deep cleaning are typically same-day. HDMI port replacement and board-level repairs take 24-48 hours to allow proper testing. We always provide an estimated timeline during your free diagnosis and will contact you if anything changes. Serving Guildford, Woking, Godalming, and Farnham.

Absolutely. We repair all major gaming consoles: PlayStation 5, PS4, PS3, Xbox Series X, Xbox Series S, Xbox One, Nintendo Switch, Switch OLED, and Steam Deck. Many issues — HDMI ports, overheating, power supply faults — are similar across all platforms. We have experience with the specific quirks of each console's hardware. All platforms are covered by the same no fix, no fee guarantee and 90-day warranty. Call to book your drop-off at our Guildford shop.

Yes, every console repair at OnlineFix comes with a 90-day warranty as standard. We stand behind every repair and use quality replacement components. If the same issue recurs within the warranty period, we'll fix it at no additional cost. Unlike high-street chains, we do the work in-house at our Guildford shop — so there's no sending your console away and waiting weeks. We also operate a no fix, no fee policy and provide aftercare advice to help prevent future issues.