BRANDS WE REPAIR

Every Make & Model of Windows Laptop

HP & Lenovo
Pavilion, EliteBook, ThinkPad, IdeaPad
Dell & ASUS
XPS, Inspiron, ZenBook, VivoBook
Gaming Laptops
MSI, ROG, Legion, Predator, Omen
All Other Brands
Acer, Samsung, Huawei, Toshiba +

COMMON ISSUES WE FIX

From Cracked Screens To Dead Motherboards

Screen Replacement

Cracked glass, lines across the display, flickering or a completely black screen — we replace laptop screens for all major brands. Common sizes are in stock, so most screen swaps are done the same day you drop off.

Symptoms:

  • Cracked or smashed display
  • Vertical or horizontal lines
  • Flickering or very dim image
  • Black screen but laptop sounds on
  • Dead pixels or dark patches
Starting From
£60

Won't Turn On / Charge

A dead laptop is usually a faulty charging port, failed power circuitry, dead battery or motherboard fault. We diagnose the exact cause with proper test equipment and quote before any work starts — no fix, no fee.

Symptoms:

  • No lights, no fan, completely dead
  • Charger plugged in but not charging
  • Turns on then shuts off instantly
  • Charging port loose or wobbly
  • Only works at an exact cable angle
Diagnosis From
£30

Slow Laptop / SSD Upgrade

If your laptop takes minutes to boot, the fix is almost always an SSD upgrade. We move Windows and all your files across — nothing is lost — and a 5-8 year old laptop boots in seconds again. The best value upgrade there is.

Symptoms:

  • Takes minutes to start up
  • Constant freezing and "not responding"
  • Disk usage stuck at 100%
  • Clicking noises from the hard drive
  • Fine once loaded, painful to start
From £40 + Drive
£40
Get a Quote — Call 07940 730537

Battery Replacement

Laptop batteries wear out after a few hundred charge cycles. If yours dies in under an hour, only works on mains power, or the case is bulging (a swollen battery is a safety risk), we fit a quality replacement — usually same-day.

Symptoms:

  • Battery drains in under an hour
  • Only works plugged into the wall
  • Case or trackpad bulging outwards
  • Shuts down at 20-40% remaining
  • "Consider replacing your battery" warning
Quoted By Model
Free Quote

Keyboard & Hinge Repair

Stuck keys, missing keycaps, spill damage or a broken hinge that's cracking the case — we replace laptop keyboards and repair hinge mounts so the lid opens and closes properly again, before the damage spreads to the screen.

Symptoms:

  • Keys stuck, missing or unresponsive
  • Typing the wrong characters
  • Liquid spilled on the keyboard
  • Hinge stiff, loose or cracking the case
  • Touchpad not clicking properly
Quoted By Model
Free Quote

Virus & Software Fixes

Pop-ups, fake warning pages, a hijacked browser or Windows refusing to update — we remove viruses and malware, clean up the system and harden it against repeat infections. Your files stay exactly where you left them.

Symptoms:

  • Constant pop-ups and adverts
  • Browser homepage hijacked
  • Fake "your PC is infected" warnings
  • Windows update failing repeatedly
  • Blue screens and crash loops
Starting From
£35

LAPTOP DOWN?

Don't replace it — repair it. Same-day service available for most repairs. No fix, no fee. Call or WhatsApp to book a drop-off.

Call to Book — 07940 730537

WHY CHOOSE ONLINEFIX?

Local, Fast & Honest — Not A Big-Chain Service Desk

No Fix, No Fee

If we can't repair your laptop, you don't pay for the repair. You always get a clear quote before any work starts.

Same-Day Repairs

Screens in stock, SSD upgrades and virus removal done same-day. Big chains send laptops away for 2-3 weeks — we repair on-site in Guildford.

90-Day Warranty

Every repair backed by our 90-day warranty. If the same fault returns within 90 days, we fix it again completely free.

Your Data Is Safe

We never wipe a laptop without asking first. Files, photos and documents stay exactly where you left them.

OnlineFix vs. Big-Chain Repair Desks
OnlineFix
Screens from £60, diagnosis from £30
Same-day for most repairs
No fix, no fee
90-day warranty
Repaired on-site in Guildford
Big-Chain Stores
Fixed-price plans & upsells
Sent away for 2-3 weeks
Diagnostic fees up front
Limited parts-only warranty
Repaired at a remote depot

HOW IT WORKS

Drop Off → Diagnose → Repair → Collect

01

Get In Touch

Call or WhatsApp with the make, model and what's wrong. We'll give you a likely cause and price range straight away, then book a drop-off time that suits you.

02

Diagnosis & Quote

We test the laptop properly and confirm the exact fault. You get a clear, fixed quote before any repair work starts — no surprises.

03

Expert Repair

Quality parts and careful workmanship, from screen swaps to board-level fixes. Your data stays safe throughout — we never wipe without asking.

04

Tested & Returned

Every repair is stress-tested before collection. Your laptop comes back working properly, with a 90-day warranty on the work.

RECENT WORK

Real Laptop Repairs From The Bench

HP laptop with a cracked screen photographed before screen replacement
CRACKED SCREEN // BEFORE REPLACEMENT
Circuit board connections inspected under the microscope after micro-soldering
MICRO-SOLDERING UNDER THE SCOPE

FAQ

Common Questions About Laptop Repair

Laptop screen replacement at OnlineFix Guildford starts from £60 depending on the screen size, resolution and panel type. We replace screens for all major brands — HP, Lenovo, Dell, ASUS, Acer, MSI and more — and stock common sizes so most replacements are completed same-day. All repairs include a 90-day warranty.

We repair every major laptop brand: HP, Lenovo, Dell, ASUS, Acer, MSI, Samsung, Toshiba, Huawei and gaming laptops. For Apple laptops we have a dedicated MacBook repair service with board-level micro-soldering. If your brand isn't listed, call us — we can almost certainly help.

Yes. A laptop that won't power on is usually a faulty charging port, dead battery, failed power circuitry or a motherboard fault. Hardware diagnosis starts from £30 and we give you a clear quote before any repair work begins. With our no fix, no fee policy, you don't pay for the repair if we can't fix it.

Almost always, yes. The single biggest upgrade for an older laptop is swapping the hard drive for an SSD — boot times drop from minutes to seconds. SSD upgrades start from £40 plus the cost of the drive, including full transfer of your files and Windows installation. Combined with a clean-up and more memory where supported, a 5-8 year old laptop can feel like new.

Most laptop repairs are completed same-day or within 24-48 hours. Screen replacements with stocked panels, SSD upgrades and virus removal are typically same-day. Repairs needing ordered parts usually take 2-3 days. Unlike big-chain stores that send laptops away for weeks, everything is repaired on-site in Guildford. Serving Guildford, Woking, Godalming and Farnham.

Yes, every laptop repair at OnlineFix comes with a 90-day warranty as standard. We use quality replacement parts and if the same fault returns within the warranty period, we fix it again free of charge. We also operate a no fix, no fee policy — if we can't repair it, you don't pay.

OTHER SERVICES

We repair more than just laptops

MacBook Repair PC Repair Console Repair iPhone Repair Data Recovery